Frequently Asked Questions

How do I know your flowers are the best?

Simple! We guarantee our flower freshness for 5 days.

How long do your flowers last?

We source the highest quality, freshest flowers. Our flowers spend minimum time on the shelf and are stored in optimal, temperature controlled environments, to ensure fresh flowers and a happy smile each time. Additionally, we ensure that the supply chain is handled with the utmost care and with the best practices known to the Horticultural industry.

Where are your flowers from?

Garden Tulip Flowers doesn't work with other stores, middle men, or resellers. Our beautiful flowers are directly sourced from quality farms and suppliers in Holland, Ecuador, Columbia, Kenya, Thailand, Taiwan, South Africa, and New Zealand, to bring you a quality, long-lasting, fresh smelling delivery each time.

How do I make a purchase online?

We have made it easy, quick and safe to find the perfect gift. Select a flower bouquet and delivery date. Fill in confidential recipient details and any personalized message. Schedule the fast delivery. Complete the secure payment

Do I need to put the sender's name?

We will require your details in case we cannot reach the recipient, and require additional instructions. Registering on the website is optional for placing an order. If you wish the sender to be anonymous, please mark it in the comments

Do I need to register on Garden Tulip Flowers to make a purchase?

No! We understand that you are busy! Feel free to checkout as a guest user. However, setting up an account will allow us to inform you of upcoming offers, set reminders, and get special promotions!

Will my personal information be shared?

Your privacy is important to us! Any personal information you provide when you sign up or buy flowers will not be shared.

What are your business hours?

Our customer service is open from 9am-10pm, (Saturday to Thursday) and 3pm to 10pm (Friday). For information on our retail stores, please click here

Where can I send flowers?

Garden Tulip Flowers currently delivers to Dubai only. We will soon be delivering across the Middle East and globally. Stay tuned!

What if the flowers received are damaged?

All flower orders at Garden Tulip Flower are prepared with care. Our delivery vans deliver thousands of orders every month. Should you receive an order that is not to your satisfaction, please contact our customer service team immediately.

How do I get in touch with you?

You can email us at [email protected] or call +971 50 189 2544