Frequently Asked Question

Yes, we offer same-day flower delivery in Dubai for orders placed within the specified time frame. 

Absolutely! You can personalize and customize flower arrangements for any special occasion through our online ordering process.

We accept cash, debit cards, credit cards, Visa, and MasterCard as forms of payment. 

Once your order is placed, you can easily track its status by logging into your account on our website or contacting our customer service. 

No, we deliver in and around UAE only. You can place an order from anywhere in the world to UAE.

Currently, we do not offer recurring flower delivery services. Each order needs to be placed individually.

For first-time customers, we occasionally have discounts and promotions. Please check our website for the latest offers.

Yes, we offer same-day delivery for orders placed within the designated time frame.

Our return policy for flowers and gifts is detailed on our website. Please review it for further information. 

Certainly! You can add additional items like chocolates or teddy bears to accompany your flower order. 

If you need to cancel or modify your order, please reach out to our customer service as soon as possible for assistance.

You can contact us through our customer service hotline or email, which are provided on our website. 

Rest assured, we prioritize the security of your credit card information through encrypted and secure payment gateways. 

To send flowers online in Dubai, simply visit our website and explore our wide selection of flower arrangements for delivery. 

Yes, you can choose the delivery time during the checkout process based on the available options. 
 

While midnight delivery may not be available for all orders, we recommend checking our website for specific delivery time options. 

The delivery charges vary based on the location and type of delivery. Details are provided during the checkout process. 
 

Payment Received: We have received your payment, and your order is ready for processing. 

Payment Declined: The payment for your order has not been successful. 

Order Confirmed: Your order has been confirmed and will be delivered as per the chosen date and time slot. 

Out For Delivery: Your order is currently en route to the recipient’s location for delivery. 

Order Delivered: Your order has been successfully delivered to the recipient. 

Delivery Attempted: We made an attempt to deliver your order but were unsuccessful due to various reasons mentioned (e.g., recipient unavailable, unreachable contact number, locked premises, incomplete/incorrect address). 

Returned To Origin: After three unsuccessful delivery attempts, the order has been returned to our facility. 

Yes, it is possible. You can enter “Anonymous” in the sender’s name section to keep your identity confidential.